During inside PM, shipping records to be turned in include all of the following except:

During inside PM, shipping records to be turned in include all of the following except:

• A. Delivery confirmations
• B. Route sheets
• C. Proof of delivery
• D. Customer Call Notices

Answer: (D)

The documentation that proves what actually went out and was delivered is the focus here. Delivery confirmations show that the recipient accepted the shipment, and proof of delivery provides the signature or acknowledgment that confirms delivery occurred. Route sheets lay out the planned versus actual path and timing, helping verify that the shipment followed the intended route. These records are all about verifying the shipment itself and supporting billing, auditing, and issue resolution. Customer Call Notices, on the other hand, are communications with the customer about delivery timing or service status. They don’t serve as verification of delivery or route compliance, so they aren’t typically included as shipping records turned in for inside PM.

The documentation that proves what actually went out and was delivered is the focus here. Delivery confirmations show that the recipient accepted the shipment, and proof of delivery provides the signature or acknowledgment that confirms delivery occurred. Route sheets lay out the planned versus actual path and timing, helping verify that the shipment followed the intended route. These records are all about verifying the shipment itself and supporting billing, auditing, and issue resolution.

Customer Call Notices, on the other hand, are communications with the customer about delivery timing or service status. They don’t serve as verification of delivery or route compliance, so they aren’t typically included as shipping records turned in for inside PM.